Carl: About the same time, I started using Smith Micro's Hot Line with XyWrite to run my phone. I now have about 65,000 contacts in my five databases (US Media, Universities, American Business, DC Area, and my personal file. In addition, Hotline has the neat feature of dialing a number off the screen. Thus, in my "Notes" files, also go back to 1986 or so and contain everything I have been working on since then. The result: very good records, many contacts, all findable in an instant. With only a few exceptions, I have not dialed a phone since I first installed Hotline. Did a study for a telecom firm back around 1987. Found that automatic dialing from XyWrite using Hotline, used by a three person CEO office saved almost three person weeks a year in phone number lookup and dialing time. The Windows version of Hotline was never as fast as the DOS version and a few years ago, Smith Micro quit updating the area code numbers. Still use the screen dialing and while I have tried almost every PIM on the market, found none as fast and easy as Hotline. It looks like I will move to MS Outlook but am worried about its great file overhead and lack of integral quick dialing ease. I have been constantly amazed at how people in this business do quite well with the biggest tool we use (computers) and are almost oblivious of the other tool--our telephones. TR... -----Original Message----- From: owner-xywrite@xxxxxxxx On Behalf Of Carl L. Distefano Sent: Friday, March 21, 1997 3:54 PM To: xywrite@xxxxxxxx Subject: Re: Notes file (was "Highlighting a line") ** Reply to note from Harry BinswangerFri, 21 Mar 97 10:22:00 +0000 > I use a "Notes" file for everything that would otherwise be written down on > a scrap of paper (and promptly lost). I store phone numbers ... Harry - I started inputting my telephone notes in 1989. I open a new file every Jan 1. All my phone notes and miscellaneous jottings for the past 8 years are just a couple of keystrokes away. Don't know how I lived without it. While structured databases have their obvious strong points, you can't beat free-form plain text when it comes to ease of entering data, IMO. -------------- Carl Distefano * * * CLDistefano@xxxxxxxx --------------